Contact Us
Need help with an order, shipping, a return, or just want to ask something without digging through 12 menus? Cool. Contact us below and we’ll respond like actual humans.
Get in Touch
[email protected]
Best for: order questions, returns, address updates, general support.
📞 Phone
(831) 226-1428
Best for: urgent order issues or quick clarifications.
📍 Mailing Address
Alzaintravels Store
By Emerald Skyway Manufacturing LLC
1840 41st Ave Ste 102-369
Capitola, CA 95010
United States
Order Help (Fastest Way)
When you email us, include:
Order number
Name used at checkout
A short description of the issue
Photos (if item arrived damaged/incorrect)
This speeds everything up because we can actually find your order instead of playing detective.
Support Hours
We typically respond within 24–48 business hours, Monday–Friday.
Weekends are for pretending we have a life.