Privacy Policy

Effective Date: December 10, 2025
This Privacy Policy describes how Emerald Skyway Manufacturing LLC (“we,” “us,” “our”) collects, uses, shares, and protects your information when you visit our website or purchase from us.

If you don’t like data being used to run a website, you’re going to have a rough time on the internet. Still, we keep it reasonable.

1) Who We Are (Contact Information)

Emerald Skyway Manufacturing LLC
Address: 1840 41st Ave Ste 102-369, Capitola, CA 95010
Phone: (831) 226-1428
Email: [email protected]

2) What Information We Collect

We collect information in three main ways: information you provide, information collected automatically, and information from payment/shipping partners.

A) Information You Provide

When you place an order, create an account, or contact us, you may provide:

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Order details and customer service messages

B) Payment Information (Handled by Third Parties)

Payments are processed by PayPal and/or Stripe. We do not store your full card number.

Depending on the method used, we may receive limited confirmation details such as:

  • payment status (paid/failed/refunded)

  • transaction ID

  • billing name/address (partial)

  • last 4 digits of a card (if provided by processor)

C) Automatically Collected Data

When you browse our site, we may automatically collect:

  • IP address (or approximate location from it)

  • device type and browser type

  • pages viewed, clicks, time on site

  • referral source (how you arrived at our site)

  • cookies and similar tracking identifiers

3) How We Use Your Information

We use your information to:

  • process and ship orders

  • send order confirmations, tracking updates, and service messages

  • provide customer support

  • prevent fraud and keep the site secure

  • improve site performance and user experience

  • send marketing emails only if you opted in (or where legally allowed)

4) Cookies & Tracking Technologies

We use cookies and similar tools for:

  • essential site functions (cart, checkout, login)

  • analytics (understanding how people use the site)

  • performance monitoring and bug fixes

  • fraud prevention and security

Managing Cookies

You can disable cookies in your browser settings.
Just know: disabling cookies may break parts of the site (like cart/checkout). That’s not us being petty, that’s how web tech works.

5) How We Share Information

We do not sell or rent your personal information to marketers. Ever.

We may share limited information only with trusted providers needed to run the business, such as:

  • Payment processors (PayPal, Stripe)

  • Shipping carriers and fulfillment partners

  • Website hosting and infrastructure providers

  • Analytics/security providers to protect our site

We may also share information if required to:

  • comply with laws or legal requests

  • enforce our policies

  • prevent fraud or security threats

  • protect rights, property, or safety

6) Email & Marketing

We may send you:

  • transactional emails (order, shipping, support) whenever needed

  • promotional emails only if you opted in, or where allowed by law

You can unsubscribe from promotional emails anytime using the link in the email.

7) Data Retention

We retain personal information only as long as necessary to:

  • complete orders and provide support

  • comply with legal obligations (tax/accounting)

  • resolve disputes and enforce agreements

  • prevent fraud and maintain site security

8) Your Privacy Rights

Depending on where you live, you may have rights to:

  • request access to your personal information

  • request correction of inaccurate information

  • request deletion (where legally allowed)

  • opt out of marketing communications

To make a request, contact us using the info below.

9) Children’s Privacy

Our site is not intended for children under 13.
We do not knowingly collect personal data from children. If you believe a child provided data, contact us and we’ll remove it.

10) Security

We use reasonable security measures to protect your information.
But no system is 100% secure, because humans keep inventing new ways to ruin things. If you suspect unauthorized activity, contact us immediately.

11) Third-Party Links

Our site may contain links to third-party sites (PayPal, Stripe, carrier tracking pages, etc.).
We are not responsible for the privacy practices of those sites. Please read their policies.

12) Changes to This Privacy Policy

We may update this policy from time to time. Any updates will be posted on this page with a new Effective Date. Continued use of the site means you accept the updated version.

13) Contact Us

Questions or privacy requests?

Alzaintravels Store

By Emerald Skyway Manufacturing LLC

Address: 1840 41st Ave Ste 102-369, Capitola, CA 95010
Phone: (831) 226-1428
Email: [email protected]